Teach What You Know: Book Contents

Teach What You Know: a Practical Leader's guide to Knowledge Transfer Using Peer Mentoring

Preface
Acknowledgements
Introduction
Chapter 1	Roles In Peer Mentoring
Chapter 2	Managing Time and Communication
Chapter 3	Focusing On The Most Important Information
Chapter 4	Developing a Training Plan
Chapter 5	Teaching What You Know
Chapter 6	Leveraging Learning Styles
Chapter 7	Assessing Knowledge Transfer
Chapter 8	Giving and Getting Peer-appropriate Feedback
Chapter 9	Peer Mentoring From a Distance
Chapter 10	Peer Mentoring In Practice
Appendix A	Peer Mentoring Tools at a Glance
Appendix B	Sample Training Plans
Index

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“Do you find yourself reading books that just ‘make sense,’ so you end up reading the entire book but not doing any of it? Don’t let that happen with this book. The ‘tools’ Steve presents in this book work great. We’ve been using them for over a year at EA Canada with dramatic improvements in onboarding time and knowledge transfer. Here’s the key: when you find a tool in the book that sounds perfect for your situation, stop reading and actually use the tool at least once before you resume reading.”

Jerry Bowerman, Vice President, Chief Operating Officer, Electronic Arts Canada

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Table of Contents

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